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As
human systems evolve they tends to happens in developmental
stages or levels, for example as people grow from children
into adolescents and adults. Groups tend to storm, norm
and perform. These stages have limited sets of behaviours,
tasks, characteristics, thinking patterns, emotional
issues, etc. This determines how we as humans are likely
to function - for example, within set conditions (outside-in),
local interactions (bottom-up) or when complying with
a given set of rules (top-down).
The
dynamic balance between internal capability and external
environment creates 'attractors'. When the attractors
change the behaviour changes. Culture is a good example
of a set of attractors (rules, conditions or principles)
that impact on the behaviour of individuals in an organisation's
complex adaptive system.
To
change a culture or a set of behaviours, the 'attractors'
have to change. This change is called a bifurcation.
A Change Coach looks for what it would take to create
a birfurcation point in order to shift habits, language,
moods and the sense-making rules used by a client. The
result is often a change in typical behaviour. The client
is then locked-in to a new 'attractor' which better
serves their interesta and deals with their concerns.
For
example, a change of organisational policy or practice
can result in a sustainable change to a business or
an institution. The marked change in behavior can be
considered a 'bifurcation' or 'phase transition' in
which old behaviours die and new ones emerge.
Types
of Attractors
Fixed
Point Attractors
This happens when people or organisations get "stuck"
in a rut of habitual activity or set of behaviours that
they are unable to adapt to changing conditions. We
talk about people being in their 'comfort zone' because
they close themselves off - behaving like hedgehogs,
waiting for the environment to recover so they can carry
on as before. They react this way because they perceive
that they have a limited range of resources or possibilitie
to draw from. When their environment changes they are
unlikely to survive because they find it difficult to
see how things could possibly be different.
Limited
or Periodic Attractors
This attractor offers more possibilities than a fixed
point attractor. It behaves as if it constantly fluctuates
between two extremes. You would see this in a person's
mood swings or an organistion that lurches from new
start to disaster because it cannot sustain the change
for long, so it reverts back to type. This is observed
in Change Coaching as a self-fulfilling prophecy. It
happens when, for example, someone gets into a new job
or new project and it fails because they have a limited
set of strategies to cope with the new conditions in
a more complex environement.
Strange
Attractors
This type of 'attractor' exists
at the edge of chaos
such that it never repeats its
behaviour in exactly the same way, so it appears as
creative and dynamic. You se thids when behaviours cluster
around a set of acceptable values. This makes innovation
possible, but within boundaries or principles that stop
the system falling into a chaotic state. It's viability
is very much dependent on the initial conditions from
which it evolves. For example, the underlying values
and beliefs that shape behaviour are shared and demonstrated
by other agents in the system (other people in a group
or organisation).
The
strange attractor is a useful metaphor for creating
the conditions for continuous improvement or evolution.
These factors are reflected in Steve Trivett's Dynamic
Change Model.
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GLOBAL
Rules being
applied to the whole system
From the
TOP-DOWN
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CONTEXTUAL
Reacting to environmental
changes
From
the
OUTSIDE-IN
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THE
CHANGE
ZONE
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MINDFUL
Choices made by individual
agents
From the
INSIDE-OUT
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LOCAL
Rules being applied to
local interactions
From
the
BOTTOM-UP
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Copyright
© 2005 The Change Zone All rights reserved

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Mindful
change is created from
the INSIDE-OUT when
you know how to think, feel and act differently
to get what you want and know how to plan for its
achievement. |

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Local
change emerges from the BOTTOM-UP
when you can interact and getthe cooperation
of other people around you to secure their com[pliance
to react in a consistent way. |

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Contextual
change comes from the OUTSIDE-IN
when thoughts and actions are stimulated
by, and things are perceived from, the perspective
of an outside observer. |

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Global
change is imposed from the TOP-DOWN
when you obey the rules and comply with principles
that are not of your own making, but will ensure
your continued survival. |
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