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This
is a powerful, well researched methodology that has
discovered a strong link between individual performance
and what David Rooke and William Torbert refer to as
"Action Logics"
For
a more detailed explanation you can read papers on the
subject by
David
Rooke and
William
Torbert.
A shorter summary is provided below. The
seven logics (originally 9) are:
Opportunist - focuses on own
immediate needs and
x xxxopportunities. Seeks
short-term advantage
Diplomat - seeks approval
through socially expected
xx behaviour. Seeks conformity,
belonging and pleasant low
xx stress relationships.
Expert - believes in the 'right
way' to do things, seeking
xxxto display own skills
and expertise, follows procedures and
xx behaves as expected.
Admires efficiency, consistency, xxxincremental
improvement and perfection.
Achiever - seeks effectiveness
through logical application
xxxof objectives, plans,
controls, delivers results and goals
xxxto secure success within
the system.
Individualist - enjoys being
appreciated for own xxxuniqueness,
working through diverse relationships, xxxexperimenting
with own power, developing increased xxxsponteneity
and pursuing new ideas.
x
Strategist - sees the world
as a dynamic of inter-related xxxprocesses
and relationships - plays many roles in these. xxxSees
big picture and holds long-term perspective. Values
xxxintegrity, principles
and freedom in creating positive
xxxchange. xx
Alchemist
- committed to transformation of self, xxxorganisations
and society. Seeks common good. Enjoys xxxinterplay
of purposes, actions and results. Is illusive, xxxchameleon-like
and powerful.
The
research discovered that three types of leaders (Opportunists,
Diplomats and Experts) were associated with low levels
of performance and accnted for 55% of the sample. They
were less effective at introducing change strategies
than 30% of the sample who measured as achievers. Only
15% of the sample fell into the categories if Individualist,
Strategist and Alchemist.
The
research recognises, though believes it to statistically
small, that environmental conditions influence the way
leaders apply their preferred "action logic".
If the culture values experts, then that is the action
logic that is likely to dominate - even the work of
natural strategists.
The
Seven Action Logics
The
Opportunist tends
to focus on winning, seeing the world and other people
as opportunities to be exploited. How they react to
events depends on the extent to which they feel they
can control them. They treat other people as objects
or cogs in their machine. They reject feedback, externalise
blame and retaliate harshly. They just think they are
being "open and honest". Constant fighting
and rule breaking make them impossible to work for for
long, yet they can survive in a culture that values
control and compliance.
The
Diplomat is less aggrresive than the optimist
but they still generate negative repercussions. They
seek to please higher status colleagues to avoid conflict
and stay in control of themselves, cooperating with
the norms and rules to provide the social glue and ensure
that due attention is paid to the needs of colleagues.
Such behaviour is valued at supervisory levels as they
tend to be over polite and friendly. Fearing conflict
they resist change - even to the point of self-destruction.
They find it difficult to deal with staff who are not
performing.
The
Expert
represents the largest category and account for narly
40% of all professionals. They effect control by perfecting
their knoweldge in their work and personal lives. Things
need to be done properly and they prefer hard data and
logic to get buy-in from others. Experts are valued
because they pursue continuous improvement, efficiency
and excellence. They view collaboration as a waste of
time and treat lesser experts with contempt. Having
emotional intelligence is neither admired nor appreciated.
The
Achiever
will both challenge and support others and want to create
a positive team and good relationships wity other functions
and service partners. They focus their efforts on solutions
and what they can deliver within the confines of their
brief and resources - they find it difficult to think
creatively 'oustide the box'. Achievers display a more
complex and intgrated understanding of the world around
them. They are open to feedback and appreciate that
most conflicts are due to differences in interpretation
and ways of relating and require sensitivity and the
ability to influence others in positive ways. Achievers
also tend to delegate more responsibly and achieved
significantly higher levels of performance from their
staff that those in the previous three action logics.
As a result they don't always get on well with experts
who want to "stop change" happening.
The
Individualist
recognises that all action logics are constructions
of oneself and the world. They understand the conflict
that arises between their principles and their actions.
It becomes a source of tension, creativity and a growing
desire for further development. Individuals tend to
get results by ignoring rules that they regard as irrelevant,
which makes them a source of irritation to both colleagues
and bosses.
The
Strategist accounts for only 4% of leaders.
What sets them apart from Individualiosts is their focus
on organisational constraints and perceptions, which
they discuss as transformable. They can create shared
visions with colleagues who have different action logics.
Strategists seem to deal with conflict more comfortably
because they handle people's instintive resistance to
change. They are also concerned with personal relationships,
organisational relations and national developments -
they are socially conscious.
The
Alchemist has the ability to renew or even
reinvent themselves and their organisation in significant
ways. They can deal with many situations at multiple
levels because they can talk comfortably with both kings
and commoners. Alchemists never lose sight of long-term
goals when dealing with immediate priorities. They are
often charismatic and live by high moral standards,
able to talk to people's hearts and minds.
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