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Created
by David Cooperrider and Suresh Srivastva at the Taos
Institute in 1987.
The
objective of this process is to secure intentional change
that uses the best of "what is" in a group,
organisation or community and uncovers the possibility
of "what could be" to build on existing strengths,
passions and positivity within the people (inside-out).
Who are we at our best ?
What attitudes and processes are at the heart of what
we are good at ?
What do we do well and why ?
What
we appreciate and anticipate often determines what we
look for and therefore what we find. When we are positive
we seek higher levels of consciousness (top-down).
The
process is collaborative (bottom-up),
based on dialogue and affirmative questioning, collects,
responds and celebrates 'good news stories' within the
community (outside-in).
The stories serve to enhance and respect cultural identity,
spirit and a shared vision. I find that participants
become very energised by the atmosphere of feeling valued
and appreciated. Who wouldn't when you work in a culture
that is only interested in eliminating negatives and
find route causes in order to blame people rather than
learn from them.
The
main elements of the Appreciative
Inquiry Process
are:
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(4)
Deliver
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(1)
Discover
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(3)
Design
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(2)
Dream
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1.
To Discover - appreciating and valuing the best
of what is
2.
To Dream - envisioning what might me (future perfect)
3.
To Design - using dialogue to get at what should
be
4.
To Deliver - innovating and organising to realise
what will be
The
full Appreciative Inquiry process takes place over an
extended period of time. It includes:
1.
Selecting a focus area or topic(s) of interest
2. Interviews designed to discover strengths,
passions and unique attributes
3. Identifying patterns, themes and/or intriguing
possibilities
4. Creating bold statements of ideal possibilities
known as "provocative propositions"
5. Co-determining "what should be through
consensus based around principles and priorities
6. Taking and sustaining action
Common
questions for corporate clients include:
Describe
a time in your working life when you felt alive and
fully engaged? What do you value most about yourself,
your work and your organisation ? What ae the core factors
that give life to this group/organisation ? What are
the unique attributes that make your group/organisation
what it is ? What three wishes do you have to enhance
the vitality of the group/organisation ? Imagine this
organisation five years from now, healthy and vibrant
- what does it look and feel like to work in ?
More
info at: http://appreciativeinquiry.case.edu/intro/whatisai.cfm
Read:
The
Appreciative Inquiry Handbook by David Cooperrider
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