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Leading
Dynamic Change
If you believe, as I do, that leadership
is a collection of behaviouyrs linked to a given combination
of spiritual archetypes, than everyone can display leadership
behaviours, but only a few will have what it takes to get
others to follow them in large numbers. When these factors
combine in a fertile situation things do change - and fast.
Understanding the conetext and identifying he potential for
change is a core skill for Real Change Leaders.
"We
all have strong values about doing work that has
meaning (inside-out),
being of real service to our
customers (outside-in),
treating other people well (bottom-up)
and maintaining intergrity in the way work gets
done (top-down)."
Peter Block
'The Empowered Manager'
To achieve real change therefore, you
need to learn how to go with the forces that are hidden in
the complex connections that make each situation unique in
time and space. If we can free ourselves of the baggage that
constrains our thinking, then anything is possible. Just do
it and you will find out.
The
power of now
The challenge of real change
is finding the will to tackle it now, as well as the energy
and information needed to address it in different ways. It's
about removing your fear of ambiguity and the anxieties caused
by uncertainty. There are no guarantees that the changes will
lead to an improvement of course, but you can make change
happen by thinking through what it is that needs to be done
now. Good project management relies on these skills.
The
best leaders understand dynamic change
Don't take my word for it. Sir
John Harvey-Jones, 'Manager of the Millenium' was adamant
in a recent article that ...
"successful
change in business is about getting the balance
right. You have to get your troops together
(bottom-up energy) and
face them in the right direction
(top-down energy). You must grab
their imagination (inside-out energy) to
ensure that your customers
get what they want (outside-in energy)".
It appears that when the
energy for change is coming from all four directions is is
able to secure real change. That's why Real Change Leaders
need to understand the dynamics of change.
Be
a paradox buster
Paradox it seems is an integral
part of dynamic change. New leaders know how to design and
plan for change, while at the same time allowing uncertainty
and learning to unfold naturally. They see threats as opportunities,
value individual contributions as well as group achievements,
are both externally responsive and internally coherent, and
know how to incorporate centralisation and decentralisation
as natural forces for change.
Paradoxes serve our need
for understanding becaue they affirm that both sides can be
right and true at the same time. They are both mutually exclusive
and intimately linked. The most profound of these tensions
exist beteen individual and collective interests. You can't
have organisational learning without individual learning,
both are needed to enrich complex learning processes. Both
contribute to a sense of wholeness and greater effectiveness.
More about this can be found in
Change Learning.
Top-down
driven change initiatives fail when they do not have enough
respect for personal visions as a source of energy for change
(you can't mandate what matters). Politicians are impatient
for change and therefore overcontrol the change processes.
Control from the top is an illusion anyway as Peter Senge
explains...
"While
traditional organisations require management systems
to control people's behaviour, learning organisations invest
in
improving the quality of thinking, the capacity for reflection
and
team learning and the ability to develop shared visions and
shared understandings of complex issues. They are then able
to establish
self-managed local control of themselves."
Peter Senge 'The Fifth Discipline'
Challenging
received wisdom
In his book RELAX it's only
uncertainty, Philip Hodgson and Randall White, explore
the issues that living with ambiguity presents us with. For
example, all of us have been led to believe that we can:
- predict
the consequences of our actions;
-
control our choices;
- measure
anything of importance;
-
improve performance by setting targets; and
- use
words that mean the same to everyone.
These are illusions created by the
mind. Leading real change is helped by challenging received
wisdom, understanding the dynamics in each situation and dealing
with the dilemmas they generate. The leader must have a positive
attitude to all that is uncertain in order to retain the positive
energy needed to encourage others to search for new possibilities.
Leadership
is everyone's concern and responsibility
Leaders in the past were able
to hide behind the illusion of predictable change, but no
longer. The uncertainties that leaders face today are clear
for everyone to see. Leadership is no longer the preserve
of the few, it is now real enough to be everyone's concern
and responsibility, whether they have a formal leadership
position or not. Smart leaders realise they need followers
and are good at reading patterns of behaviour and intensity
of feeling.
Action
and Inquiry
Of course, change can be motivated
by an inspiring vision, but it is sustained through regular,
meaningful conversation. It's about what you choose to focus
on and what your organisation expects of you. For example,
I use dynamic inquiry to
help clients balance their emotional and spiritual needs with
the rational and strategic change required by their organisation's.
It's
about what you do now to create a future that you and others
want to happen.
What I have learned is that change
is relaxed and effortless for those individuals, teams and
organisations with an appreciation of uncertainty and an understanding
of how the dynamics of change interact.
In this website I share my insights, experiences and an understanding
of change as it happens in different contexts. It also provides
some alternative perspectives and challenging insights to
help you lead real change initiatives.
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