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Simplicity
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Simplifying
the complex will be the greatest challenge of the 21st
Century. It represents a shift from linear to systemic
thinking, where our knowledge of the mind, body and
spirit become interconnected.
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by
Steve Trivett Change Consultant - ChangeZone
Below
are summaries of the seven principles I believe tomorrow's
leaders need to follow to be effective. They are then unpacked
into separate sections that outline what each principle means,
its related complexity concept, common sense explanations,
practical tools and relevant case study material.
Complexity
guru Chris Langton reminds us that, "the
science of complexity teaches us that the complexity we see
in the world is the result of underlying simplicity, and this
means two things. First, that you can view the simple systems
that underlie it all as being creative .... And second, because
simple systems generate complex patterns. We have a chance
of finding simple models that explain the creativity we see."
Principle
1:
Small events can have big consequences
Living things are sensitive to the environment they find themselves
in. When choices are made the consequences cannot always be
predicted. Because causes and effects can be separated in
time and space it is difficult to track the connections. But
given that all things are connected in some way, even the
smallest of choices can have big consequences. Being aware
of this should make us think about the unintended consequences
of our actions. The principle can help us avoid quick fixes
that just bring the problem back and make us look for sustainability
in the decisions we make.
"Sometimes
when I consider what tremendous consequences come from little
things, I am tempted to think that there are no little things."
Bruce Barton
Principle
2:
Know what things are really like for
others
Everyone views the world differently. Our individual values,
expectations, knowledge, experiences and needs, ensure that
our understanding of each other can only ever be partial.
What is an acceptable level of complexity to one person can
feel like total chaos to another, simply because they cannot
find familiar patterns in their actions, thoughts or feelings.
To get closer to knowing what things are really like for others
we need to listen with respect and compassion. In other words
to look for what connects us, any mutual interests and common
ground found through open conversation or shared experiences.
Principle
3:
Pay attention to what's important
When energised to achieve something important to you, you
are attracted out of your comfort zone. You stop focusing
in what's stopping you and concentrate on what you can do
to make the change happen. It is the clarity of your intention
that focuses your mind on what's important and what you ultimately
make happen. This provides the positive energy that drives
you to achieve what really matters to you now. It is this
clarity of focus, and the ability to live in the moment, that
holds the key to managing complexity.
Principle
4:
If you can see it, you can do it
A powerful idea that gets tried and tested is worth more than
plan that never gets implemented. Doing is the only way of
really knowing. The power of the idea usually lies in its
simplicity. This allows the 'ins and outs' to be seen with
greater clarity. Thinking creatively and turning your ideas
on their head can help you get a different view of what's
possible. Working backwards from where you want to get to
can help you become more specific and sequence the events
or tasks needed to get you there. Without the sequencing of
tasks nothing gets done.
Principle
5:
Expect the unexpected
Sometimes the unexpected happens - often without much effort
or warning. When events or conversations reach a critical
point they can suddenly become chaotic. This is why managers
like to plan thoroughly and not raise contentious issues.
They want to maintain order. This becomes a 'comfort zone'
that only serves to maintain the status quo. Change requires
risk, the risk that things could get out of control. Real
change is therefore not manageable in the traditional command
and control sense. It often emerges as a new pattern from
a state of chaos. Changing the way people think, their habits
and assumptions is difficult unless they feel uncomfortable
with the current order and will sign up to a new way of doing
things. Sudden changes can alter the course of events without
warning, if the conditions are right.
Principle
6:
What really matters is what gets done
Things get done through the use of our 'working capital',
our time, attention, knowledge, passion, energy and networks.
Things don't get done if people don't do them. There is usually
a sequence of events that can be mapped or tracked to assess
progress. What matters is something that has to be meaningful
and delivers real value - perceived or measured. In a work
situation, the value that's created or added, depends on the
ability to get stuff done. Clarity of vision and agreed priorities
determine what matters, but what actually gets done comes
down to the capabilities and intentions of the people doing
the work, and how conducive the environment is.
Principle
7:
There is usually a better way
When change is constant, creativity and adaptation are crucial.
For new ideas to emerge and flourish they need space, so that
the possibilities they generate can be explored and better
understood. There will usually be more than one sequence of
events, or functions. Combining and recombining the parts
to create better wholes.
By combining or recombining the parts into a new order or
better sequence it is possible to find more viable wholes.
If the value can be measured and it's in everyone's interests,
it is more likely to be adopted. The challenge is to keep
searching for new ways of doing things - the journey of continuous
improvement.
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