Top-Down Change

Pull the string and it will follow wherever you wish.
Push it, and it will go nowhere at all

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xxxxx STRATEGY
xxxxx FRAMEWORKS
xxxxx DESIGN
xxxxx RESULTS
xxxxx VISION

STRATEGY

Implementing Strategic Processes
by Peter Lorange et al
Published by Blackwell 1993 ISBN 0-631-185658
This book offers you state of the art strategic thinking around change, learning and cooperation. It looks at strategic change capabilities, organisational learning, cooperation networks, designing strategic system and new approaches.

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FRAMEWORKS

The Power of Six Sigma
by Subir Chowdhury
Published by Prentice-Hall 2001 ISBN 0-273-65621-X
This book is an excellent introduction to the Six Sigma philosophy and approach. It contains a quick summary of the tools or five steps of the process - defining the problem, measuring the problem, analysing the numbers, improving the process, controlling the outcomes.

The Six Sigma Way
by Peter Pande, Robert Neuman & Roland Cavanah
Published by McGraw-Hill 2000 ISBN 0-07-135806-4
This book is a comprehensive 'how-to-do-it' guide. It addresses the challenges and politics of launching and leading improvement programmes and training people. It focuses on implementing the major steps in the Six Sigma system. The book contains valuable insights and examples from business leaders and service managers who have successfully implemented the system.

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DESIGN

Designing the Team-Based Organisation
by Susan Albers Mohrman, Susan Cohen & Allan Mohrman
Published by Jossey-Bass 1995 ISBN 0-7879-0080-X
If you need a guide on how to flatten your structures and create teams to deliver services more effectively to customers then this is it. Creating a team-based organisation demands fundamental change in culture and style. It's full of informative diagrams and explanations to guide you through the transition process to create high performance knowledge driven services.

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RESULTS

How to introduce Target Setting
by Richard Hale
Published by Kogan Page 1993 ISBN 0-7494-0959-2
It outlines the context and practice of targets setting - how to link it into existing performance, remuneration, appraisal and competency systems. Richard explains how to set quantitative and developmental targets, as well as top-down support and bottom-up benefits. He covers review processes and communication skills needed.

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VISION

The Future and its Enemies
by Virginia Posterel
Published by Free Press 1998 ISBN 0-684-82760-3
In this book Virginia explodes a number of myths about the future. For example, that we need to exert more control to avoid chaos, that a central vision is preferable to lots of trial and error. She argues the case for 'dynamism' a state of continuous creativity and evolution.

A Simpler Way
by Margaret Wheatley
Published by Berrett-Koehler 1996 ISBN 1-881052-95-8
This book offers a perspective on organisations and relationships being more deeply rooted in nature. It is an exploration of a vision that is intellectually and spiritually challenging. The book is full of hope, insights and penetrating questions about a possible preferred future.