Emotional Literacy

Emotional literacy is the practice of engaging with others in ways that facilitate understanding of our own and others' emotions, then using this understanding to inform our actions.

Emotional Literacy enables individuals and organisations to become more responsive, innovative and dynamic.

The Campaign for Emotional Literacy
To develop a more emotionally literate society, an organisation called Antidote has initiated a campaign to convince policy-makers, business leaders and everyone else to value and implement the four pillars of an emotionally literate society, which would be one which

Strives to value people for who they are, and enables them to realise the many dimensions of themselves
Creates opportunities for people to appreciate the diverse views, feelings and values of one another.
Ensures that real dialogue takes place between leaders and those who are affected by their decisions.
Attends to the long-term emotional and social consequences of all our decisions and actions.

Self-actualisation and self-knowledge
Mark Zimmerman explores issues around Emotional Literacy Education that offer valuable insights into self-actualisation processes and self-knowledge learning needs.

Emotional Capital
Tomorrow's organisations will need to be better at managing feelings, beliefs, perceptions and values - the asstes of emotional capital. They hold the power to translate knowing into doing.

Managing emotions or emotional intelligence will be the essential core competence for organisations that are serious about achieving real changes in performance and service quality. One way of achieving this shift is to treat employees as internal customers.

A summary of Kevin Thomsons approach to integrating emotional capital through a strategic approach to internal communication.

The Knowing-Doing Gap

Under